VEP Login: Accessing the VEP and VEPAMS Portals

    JPJ runs two official VEP sites. You register your profile and vehicle at vep.jpj.gov.my. The confirmation email then links to VEPAMS at vepams.jpj.gov.my, where you log in with the same email and password to choose how you collect your RFID tag and pay. Below is how to log in, reset your password, and fix the common problems.

    Go to the official VEP portal

    How to log in to the VEP and VEPAMS portals

    1. 1Go to vep.jpj.gov.my (the official JPJ VEP site) and log in with the email and password you registered with. New here? Create an account and register your vehicle first.
    2. 2New accounts: open the confirmation email from JPJ and click its link to VEPAMS (vepams.jpj.gov.my).
    3. 3Log in to VEPAMS with the same email and password, then choose how you collect your RFID tag and pay.
    4. 4Once logged in, you can add a vehicle, upload documents, submit an application, and check its status.

    What you can actually do once you're logged in

    The portal is not just a status screen — it's the whole account for your Malaysia driving admin. Once you're in, you can:

    • Add or edit a vehicle on your account (one owner can hold multiple vehicles).
    • Upload your log card, IC/passport, and vehicle photos for a new application.
    • Submit a new VEP application and track it through Pending → Processing → Approved.
    • Download the approval letter and RFID collection details once your VEP is approved.
    • Arrange RFID tag reissue if your tag is damaged, lost, or the vehicle changed hands.
    • Manage the Touch 'n Go eWallet linking that powers toll and road-charge deductions.
    • Keep your contact email and mobile number current so JPJ notices actually reach you.

    Login problems and quick fixes

    Most login trouble comes down to the wrong email, an unverified account, a forgotten password, or the portal being slow during peak periods just before enforcement deadlines. Use the Forgot Password link to reset, check your spam folder for verification emails, and try again at an off-peak time. If you are locked out and need to travel, message us and we can help.

    The most common login errors and what they mean

    Invalid credentials

    Cause: The email or password does not match what's on file — usually a typo or a different email than the one you registered with.

    Fix: Try the exact email you used at registration; if unsure, use Forgot Password on that email and reset.

    Unverified account

    Cause: You created an account but never clicked the verification link JPJ emailed you.

    Fix: Search your inbox and spam for a JPJ verification email; if it's expired, register again with the same email to trigger a new one.

    System busy / 502 or 503

    Cause: The portal is under load, common in the days before enforcement deadlines.

    Fix: Retry at off-peak hours (early morning SG time works well) rather than hammering it during peak.

    Session expired mid-form

    Cause: The portal times out on long idle sessions, especially while uploading large photos.

    Fix: Prepare all documents before you start, use a stable connection, and complete the form in one sitting.

    CAPTCHA loop

    Cause: The site keeps re-showing the CAPTCHA, usually because of a VPN, private browsing, or a third-party-cookie block.

    Fix: Turn off the VPN, use a normal browser window, and allow cookies for vep.jpj.gov.my and vepams.jpj.gov.my.

    Security tips for the VEP portal

    The VEP account is linked to your identity and vehicle, so it's worth treating it like online banking rather than a throwaway signup.

    • Use the same email that ties to your vehicle records — mismatched emails create duplicate accounts you can't merge later.
    • Don't reuse a password you've used on any other site; the VEP account is tied to your identity and vehicle.
    • JPJ will never ask for your OTP or password over SMS, WhatsApp, or phone. If anyone does, it's a scam.
    • Only trust vep.jpj.gov.my and vepams.jpj.gov.my. Look-alike domains (extra letters, .com instead of .gov.my, hyphenated variants) are common phishing traps.
    • One account per owner, not one per vehicle — add all your vehicles under the same account instead of creating new ones.
    • Log out on shared or public devices, and clear the browser autofill if you used one.

    Don't want to deal with the portal?

    You do not have to manage the VEP portal yourself. As an independent service we handle the VEP application, document checks, and RFID installation for you. Want to check where your application stands? See how to check your VEP status.

    VEP login questions

    Malaysia's Road Transport Department (JPJ) runs two official addresses: vep.jpj.gov.my, where you register your profile and vehicle, and vepams.jpj.gov.my (VEPAMS), where you log in with the same email and password to choose how you collect your RFID tag and pay. Be wary of look-alike sites.

    VEPAMS is JPJ's VEP portal at vepams.jpj.gov.my. After you register at vep.jpj.gov.my, the confirmation email links to VEPAMS, where you log in with the same email and password to choose how you collect your RFID tag and pay for it. It is an official JPJ site.

    Use the 'Forgot password' link on the vep.jpj.gov.my or VEPAMS login page and follow the email reset. Both sites use the same email and password. If the reset email does not arrive, check your spam folder and that you are using the email you registered with.

    Common causes are the wrong email, an unverified account, or portal downtime during peak periods. Try again at an off-peak time and confirm you verified your account when you first registered. If you are locked out before a trip, message us and we can help.

    Yes. As an independent third-party service we can handle the application, submission, and RFID setup on your behalf, so you do not have to manage the portal yourself.

    The VEP portals are websites: vep.jpj.gov.my and vepams.jpj.gov.my. Touch 'n Go has its own eWallet app for topping up the balance that pays your tolls and road charge, but for VEP account access itself, use the JPJ portals in a normal browser.

    No, and you shouldn't try. One owner should have one account with multiple vehicles added under it. Creating a second account under the same IC/passport causes conflicts that are painful to unwind later.

    Uploaded documents are usually saved to the record even if the session times out, but any unsaved form fields on the current step are lost. Prepare everything up front, use a stable connection, and finish the form in one sitting rather than leaving it open across the day.